Study Guide

Objective

You learn the different supply chain strategies and the key processes of supply chain management such as supplier relations management, customer relations management, managing inventories and sales, logistics and distribution. You analyse the supply chain in terms of sustainability, customer experience, digitalisation and technical improvement. You perform analytical thinking on improving the process to improve customer value.

Content

- The main concepts and frameworks of supply chain management
- Practical learning assignments

Teaching methods

You learn the different supply chain strategies and the key processes of supply chain management such as supplier relations management, customer relations management, managing inventories and sales, logistics and distribution. You analyse the supply chain in terms of sustainability, customer experience, digitalisation and technical improvement. You perform analytical thinking on improving the process to improve customer value.

You need to have completed the course International Trade operations or equivalent before taking this course.

Evaluation scale

H-5