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Sales Process ExcellenceLaajuus (5 cr)

Code: LB10054

Credits

5 op

Teaching language

  • English

Responsible person

  • Varpumaria Jeskanen

Objective

You understand the steps of successful sales process in B2B sales, and you are able to fit them to the customer journey and buying process. You learn the main managerial development tools and practices in building, managing and developing successful sales teams. You are able to use Lean methods in continuous improvement of sales work.

Content

- Creating, following and continuously improving the sales processes and best practices in sustaining and advancing the sales productivity and customer value.