e-Services in Client Work of Health Care and Social Welfare WorkLaajuus (5 cr)
Code: STP7006
Credits
5 op
Teaching language
- Finnish
Responsible person
- Helena Ikonen
Objective
After completing the studies, the student understands the factors influencing the introduction of electronic services and is able to promote the introduction of electronic services as a multi-professional collaboration.
- you are able to assess the customer's needs and the need and suitability of the customer's electronic services for different customers / customer groups based on it
- you are able to guide, motivate and coach the customer / customer groups to use electronic services effectively and to utilize them in the promotion and care of their own well-being and functional capacity
- you know how to introduce electronic services to customers in your own substance industry
- you are able to apply the principles of client work / care / rehabilitation work in the implementation of electronic services
Content
-factors related to the deployment of electronic services and the deployment process and its promotion
- suitability of electronic services for different customers and customer groups
- utilization and application of electronic services in customer work and customer work processes
- support for the use of electronic services and patient safety, as well as ensuring data protection and security
- service control in electronic transactions
- multi-channel customer guidance and coaching
- application of a motivational interview method to online guidance
Enrollment
01.10.2022 - 05.03.2023
Timing
20.03.2023 - 31.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Nursing
Teachers
- Helena Ikonen
Teacher in charge
Helena Ikonen
Scheduling groups
- Pienryhmä (schedulingGroup) 1 (Size: 100. Open UAS: 100.)
- Pienryhmä (schedulingGroup) 2 (Size: 10. Open UAS: 0.)
Groups
-
KAKK23Karelia, Open UAS, All, Spring, 2023
-
TOP22_23Other Complimentary Studies Group Semester 2022-2023
Small groups
- Pienryhmä (schedulingGroup) 1
- Pienryhmä (schedulingGroup) 2
Objective
After completing the studies, the student understands the factors influencing the introduction of electronic services and is able to promote the introduction of electronic services as a multi-professional collaboration.
- you are able to assess the customer's needs and the need and suitability of the customer's electronic services for different customers / customer groups based on it
- you are able to guide, motivate and coach the customer / customer groups to use electronic services effectively and to utilize them in the promotion and care of their own well-being and functional capacity
- you know how to introduce electronic services to customers in your own substance industry
- you are able to apply the principles of client work / care / rehabilitation work in the implementation of electronic services
Content
-factors related to the deployment of electronic services and the deployment process and its promotion
- suitability of electronic services for different customers and customer groups
- utilization and application of electronic services in customer work and customer work processes
- support for the use of electronic services and patient safety, as well as ensuring data protection and security
- service control in electronic transactions
- multi-channel customer guidance and coaching
- application of a motivational interview method to online guidance
Evaluation scale
Approved/Rejected
Enrollment
01.04.2022 - 30.04.2022
Timing
17.10.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
1 - 20
Degree programmes
- Degree Programme in Nursing
Teachers
- Helena Ikonen
Teacher in charge
Helena Ikonen
Groups
-
TOP22_23Other Complimentary Studies Group Semester 2022-2023
Objective
After completing the studies, the student understands the factors influencing the introduction of electronic services and is able to promote the introduction of electronic services as a multi-professional collaboration.
- you are able to assess the customer's needs and the need and suitability of the customer's electronic services for different customers / customer groups based on it
- you are able to guide, motivate and coach the customer / customer groups to use electronic services effectively and to utilize them in the promotion and care of their own well-being and functional capacity
- you know how to introduce electronic services to customers in your own substance industry
- you are able to apply the principles of client work / care / rehabilitation work in the implementation of electronic services
Content
-factors related to the deployment of electronic services and the deployment process and its promotion
- suitability of electronic services for different customers and customer groups
- utilization and application of electronic services in customer work and customer work processes
- support for the use of electronic services and patient safety, as well as ensuring data protection and security
- service control in electronic transactions
- multi-channel customer guidance and coaching
- application of a motivational interview method to online guidance
Evaluation scale
Approved/Rejected
Enrollment
01.10.2021 - 31.01.2022
Timing
07.02.2022 - 31.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
15 - 40
Degree programmes
- Degree Programme in Nursing
Teachers
- Satu Kinnunen
- Helena Ikonen
Teacher in charge
Helena Ikonen
Groups
-
TOP21_22Other Complimentary Studies Group Semester 2021-2022
Objective
After completing the studies, the student understands the factors influencing the introduction of electronic services and is able to promote the introduction of electronic services as a multi-professional collaboration.
- you are able to assess the customer's needs and the need and suitability of the customer's electronic services for different customers / customer groups based on it
- you are able to guide, motivate and coach the customer / customer groups to use electronic services effectively and to utilize them in the promotion and care of their own well-being and functional capacity
- you know how to introduce electronic services to customers in your own substance industry
- you are able to apply the principles of client work / care / rehabilitation work in the implementation of electronic services
Content
-factors related to the deployment of electronic services and the deployment process and its promotion
- suitability of electronic services for different customers and customer groups
- utilization and application of electronic services in customer work and customer work processes
- support for the use of electronic services and patient safety, as well as ensuring data protection and security
- service control in electronic transactions
- multi-channel customer guidance and coaching
- application of a motivational interview method to online guidance
Evaluation scale
Approved/Rejected