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Sales SkillsLaajuus (5 cr)

Code: LTP7042

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Lotta Lilja

Objective

After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.

Content

Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise

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Enrollment

01.10.2022 - 31.10.2022

Timing

13.03.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Lotta Lilja
Teacher in charge

Lotta Lilja

Groups
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023
  • LLAS21
    BBA, Business Economics, Blended learning, Fall, 2021
  • LLNS21M
    BBA, Business Economics, Full-time studies, Fall, 2021, marketing

Objective

After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.

Content

Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise

Evaluation scale

H-5

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Enrollment

01.10.2021 - 31.10.2021

Timing

14.03.2022 - 29.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

2 op

RDI portion

3 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Lotta Lilja
Teacher in charge

Lotta Lilja

Groups
  • TOP21_22
    Other Complimentary Studies Group Semester 2021-2022
  • LTLNS20M
    BBA, Business Economics, Full-time studies, Fall, 2020, marketing
  • LTLAS20
    BBA, Business Economics, Blended Learning, Fall, 2020

Objective

After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.

Content

Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise

Evaluation scale

H-5

Assessment methods and criteria

The evaluation criteria will be discussed with the students in the beginning of the course.