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Corporate Communication (3cr)

Course unit code: LUP1004

General information


Credits
3 cr
Teaching language
Finnish
Responsible person
Olli Haapiainen, Vastuuopettaja
Kaisa Peuhkurinen, Vastuuopettaja

Objective

The student is able to act appropriately in different group communicative situations within the working community. He/She is able to chair a meeting and a briefing, be a secretary and participant. He/She is able to draw up a notice of a meeting, an agenda and the minutes and a memo. He/She is able to participate both in face-to-face and e-meetings. He/She is able to analyse and evaluate his/her own interaction and teamwork skills.
The student will familiarise him/herself with internal and external communication in the field of tourism. The student knows which channels are effective in organisational communication. The student is able to write business letters and press releases. He/She is able to write in collaboration with others.

Content

internal communication: importance, means and channels
external communication: importance, means and channels; business letters and press releases
meeting procedures and documentation
e-meetings
group communication skills
writing wiki in teams
analysing his/her own profile as a communicator

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