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Spanish for Customer ServiceLaajuus (5 cr)

Code: KEP7002

Credits

5 op

Teaching language

  • Finnish
  • English

Responsible person

  • Isabel Munoz-Hidalgo

Objective

-

Content

-

Enrollment

01.10.2021 - 31.10.2021

Timing

13.01.2022 - 29.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
  • English
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Isabel Munoz-Hidalgo
Teacher in charge

Isabel Munoz-Hidalgo

Groups
  • TOP21_22
    Other Complimentary Studies Group Semester 2021-2022

Objective

-

Content

-

Location and time

Tuesday and Thursday
From 16:15-17:45 distance and Wärtsila Campus, Karjalankatu 3

Materials

Buenas Migas 1
(Katriina Kurki, Olli-Pekka Lindgren, Alberto Miranda Cañellas, Juan Rafols)
Otava
Teacher's material in moodle.

Teaching methods

The length of this course is 5 credits, this is 133 hours, 52 of them of contact instruction (teaching), 78 of self-study and 5 of assessment.

Employer connections

In this course we will use job related materials so that the students can benefit or it for their future working life.

Exam schedules

We will agree on this at the beginning of the course.

International connections

In this course the students are encouraged to use their language skills through their participation of study or work related exchanges in Spanish speaking countries.

Completion alternatives

It is possible to compensate this course through AHOT. If you have already study a similar course or if you already know the contents of this course (for example if you have lived in any Spanish speaking country), agree with the teacher a meeting before the course.

Student workload

The length of this course is 5 credits, this is 133 hours, 52 of them of contact instruction (teaching), 78 of self-study and 5 of assessment.

Further information

In this course there is compulsory writing exercises.
The languages of teaching are mainly Finnish and Spanish, but English can be used if needed.

Evaluation scale

H-5

Assessment methods and criteria

Writing exams (40%) speaking exam (20%) Active participation in class (20%); writing exercises (20%).

To pass the course it is required active participation in the class, regularly complete the exercises and to pass the written and speaking exams.

It is not possible to complete the course in parts.