Customer Driven Operations Management (5op)
Opintojakson tunnus: LTP2013
Opintojakson perustiedot
- Laajuus
- 5 op
- Opetuskieli
- englanti
Osaamistavoitteet
The student understands customer requirements and its effect on total life cycle and supply chain. The student knows how to manage requirements, tools and methods and how to react to changes.
Sisältö
CRM, forecasting, demand management, lean-production and supply chains, quality and JIT.