Multidisciplinary Customer Processes and Service CounsellingLaajuus (6 cr)
Code: SG10011
Credits
6 op
Responsible person
- Terhi Myller
Objective
A) Multidisciplinary Client Processes and Service Counselling 4 cr
- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs
Content
- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people
Enrollment
01.10.2023 - 31.10.2023
Timing
08.01.2024 - 26.05.2024
Number of ECTS credits allocated
6 op
Virtual portion
5.5 op
Mode of delivery
9 % Contact teaching, 91 % Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Degree Programme in Applied Gerontology
Teachers
- Terhi Myller
- Helena Ikonen
- Anu Ihanus
- Karoliina Keinänen
Teacher in charge
Terhi Myller
Groups
-
SGAK23Degree Programme in Applied Gerontology, Blended Learning, Spring, 2023
Objective
A) Multidisciplinary Client Processes and Service Counselling 4 cr
- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs
Content
- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people
Evaluation scale
H-5
Enrollment
01.04.2023 - 15.04.2023
Timing
28.08.2023 - 15.12.2023
Number of ECTS credits allocated
6 op
Mode of delivery
Contact teaching
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
15 - 40
Degree programmes
- Degree Programme in Applied Gerontology
Teachers
- Terhi Myller
- Helena Ikonen
- Karoliina Keinänen
Teacher in charge
Piia Kauhanen
Groups
-
SGAS22Degree Programme in Applied Gerontology, Blended Learning, Fall, 2022
Objective
A) Multidisciplinary Client Processes and Service Counselling 4 cr
- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs
Content
- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people
Evaluation scale
H-5
Enrollment
01.10.2022 - 31.10.2022
Timing
09.01.2023 - 28.05.2023
Number of ECTS credits allocated
6 op
Virtual portion
5 op
Mode of delivery
17 % Contact teaching, 83 % Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
15 - 40
Degree programmes
- Degree Programme in Applied Gerontology
Teachers
- Terhi Myller
- Helena Ikonen
- Anu Ihanus
Teacher in charge
Piia Kauhanen
Groups
-
SGAK22Degree Programme in Applied Gerontology, Blended Learning, Spring, 2022
Objective
A) Multidisciplinary Client Processes and Service Counselling 4 cr
- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs
Content
- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people
Evaluation scale
H-5